Consumer's Relocation Protection Act of 2003 - Authorizes States to exercise authority over motor carriers that engage in the intrastate transportation of household goods. Authorizes a State attorney general to bring a civil action against such a carrier in U.S. district court for injunctive relief and for a civil penalty.
Directs the Secretary of Transportation to: (1) prescribe practices and procedures that ensure the fair and equitable treatment of individual shippers that utilize brokers of household goods; (2) establish a working group of State attorneys general, State consumer protection administrators, and Federal and local law enforcement officials; (3) establish a complaint handling system to log individual shipper informal complaints, an annual complaint database, and a procedure for public access to such data; and (4) require an annual report from each motor carrier and freight forwarder providing household goods transportation.
Establishes civil and criminal penalties for holding household goods hostage (defined as refusing to relinquish a shipment upon payment of not more than 100 percent of a binding estimate for shipment plus the charges for additional services performed). Sets additional requirements for registration of motor carriers of household goods.
Requires every motor carrier providing transportation of household goods to: (1) conduct a physical survey of the goods to be transported and provide the shipper with a written estimate of charges; and (2) prepare a written inventory of all articles tendered by an individual shipper and accepted by the carrier.
Sets civil penalties for brokers violating this Act.