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HB 1031

Florida House bill in Session 2026.

Status: enacted. Latest action: May 26, 2026.

Customer Service Callback Queues.

Bill ID FL-2026-HB-1031
Session 2026
Status enacted
Committee Government Operations Subcommittee Referred to Information Technology Budget & Policy Subcommittee Referred to State Affairs Committee Now in Government Operations Subcommittee
House enacted 2026-05-26
Business / Commerce
Summary

Customer Service Callback Queues; Defines "callback queue""; establishes pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requires calls to be returned in specified manner and timeframe; requires the department to report specified information to the Legislature by a certain date."

Sponsor
Rosenwald
Official Source Back to Bills
Actions Timeline
Date Event Detail
2026-01-13 Introduced Bill introduced
2026-05-26 Status enacted
2026-05-26 Latest Action - Chapter No. 2026-113
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