State Department Customer Service Standards

What it does

The legislature's own summary of the bill, or its official long title.

State Department Customer Service Standards ; Requires state departments to employ callback queue system for customers who contact state departments by telephone.

Every action

8 steps, oldest first, as the legislature records them.

1. Feb 24, 2025HouseFiled
2. Mar 2, 2025CommitteeReferred to Government Operations Subcommittee · House Government Operations Subcommittee
3. Mar 2, 2025CommitteeReferred to Information Technology Budget & Policy Subcommittee · House Information Technology Budget & Policy Subcommittee
4. Mar 2, 2025CommitteeReferred to State Affairs Committee · House State Affairs Committee
5. Mar 2, 2025CommitteeNow in Government Operations Subcommittee · House Government Operations Subcommittee
6. Mar 4, 2025House1st Reading (Original Filed Version)
7. May 3, 2025HouseIndefinitely postponed and withdrawn from consideration
8. Jun 16, 2025CommitteeDied in Government Operations Subcommittee · House Government Operations Subcommittee

Roll calls

No recorded votes on this bill yet.

Sponsors

The member who introduced it.

• Mitch RosenwaldD Primary sponsor · District 98