Taxpayer Experience Improvement Act
Latest action · Apr 28, 2026 Received in the Senate and Read twice and referred to the Committee on Finance.
Progress
Where this bill reached, and when. A stage with no date was not reached; one that failed a vote and later carried shows the date it carried.
- IntroducedMar 18, 2026
- Passed HouseApr 27, 2026
- Passed SenateNot reached
- To the PresidentNot reached
- Became lawNot reached
Summary
Taxpayer Experience Improvement Act
This bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information.
Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system.
The website also must include
- the longest wait time of any caller waiting to speak with an IRS representative;
- the estimated wait time to speak with an IRS representative;
- if a callback service is available or when such service is scheduled to be available; and
- certain monthly metrics, including the average and median wait times and call lengths.
Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes.
Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, including
- tax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer;
- the status of a federal tax return or refund; and
- an estimated date for receipt of a refund.
Cosponsors 1
Members who signed on, in the order they did. All signed on Mar 18, 2026.
| Seat | Cosponsor | Signed on | |
|---|---|---|---|
| D-VA | Donald S. Beyer, Jr. | Original | Mar 18, 2026 |
Committees 2
Where it was sent and what each committee and subcommittee did with it, in order.
| Chamber | Committee | What it did |
|---|---|---|
| House | Ways and Means Committee | Referred Mar 18, 2026Markup Mar 25, 2026Reported Apr 9, 2026 |
| Senate | Finance Committee | Referred Apr 28, 2026 |
Actions 12
Everything that happened, newest first.
- Apr 28, 2026Received in the Senate and Read twice and referred to the Committee on Finance.
- Apr 27, 2026Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
- Apr 27, 2026Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended.
- Apr 27, 2026Considered under suspension of the rules. (consideration: CR H3101-3104)
- Apr 27, 2026DEBATE - The House proceeded with forty minutes of debate on H.R. 7971.
In the Congressional Record 1
Days the Record’s own index lists this bill, newest first, with the pages and the members it names. Pages starting H are the House, S the Senate, E Extensions of Remarks.
| Where | In the Record | Members | Date |
|---|---|---|---|
| House | Debate and remarks H3101–H3104Text printed H3102 | David Schweikert R-AZ, Donald S. Beyer, Jr. D-VA, Jason Smith R-MO | Apr 27, 2026 |
Research
What has been written about this bill: committee reports, cost estimates, the sponsor’s authority statement, printed hearings and the Congressional Research Service’s work.
Committee report
Constitutional authority
The sponsor’s statement, as printed in the Congressional Record, vol. 172, no. 49, March 18, 2026, page H2597.
Related bills 3
Companion bills and other measures the record links to this one.
| Bill | Title | Relationship | Latest action |
|---|---|---|---|
| S 3931 | TAS Act | Related bill | Feb 26, 2026 |
| S 4302 | Improving IRS Customer Service Act | Related bill | Apr 15, 2026 |
| S 5441 | TAS Act | Related bill | Sep 17, 2026 |
Titles 6
Every title it has carried, official and short, at each stage.
- Official Title as Introduced
- To provide for modernization and technological improvements of services provided by the Internal Revenue Service.
- Short Title(s) as Introduced
- Taxpayer Experience Improvement Act
- Short Title(s) as Reported to House
- Taxpayer Experience Improvement Act
- Short Title(s) as Passed House
- Taxpayer Experience Improvement Act
- Short Titles from RFS (Referred to Senate) bill text
- Taxpayer Experience Improvement Act
- Official Title from EH (Engrossed in House) bill text
- To provide for modernization and technological improvements of services provided by the Internal Revenue Service.
Subjects
Assigned by the Library of Congress. Policy area: Taxation.
Text 4
Each version as it was printed, newest first.
- Apr 28, 2026Referred in Senate
- Apr 27, 2026Engrossed in House
- Apr 9, 2026Reported in House
- Mar 18, 2026Introduced in House
Everything here is as published by Congress: the summary is the Congressional Research Service's, the action wording is the clerks', and the subjects are the Library of Congress's. How far it got is read from the actions themselves, taking the most recent one of each kind, so a bill that failed a vote and later passed is shown as having passed. Records come from this bill on Congress.gov and govinfo.gov; cost estimates are the Congressional Budget Office's, and the hearings are the printed hearings GovInfo publishes, which can appear months after the hearing.
