Stuck On Hold Act
Latest action · Sep 25, 2024 Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
Progress
Where this bill reached, and when. A stage with no date was not reached; one that failed a vote and later carried shows the date it carried.
- IntroducedDec 7, 2023
- Passed HouseSep 25, 2024
- Passed SenateNot reached
- To the PresidentNot reached
- Became lawNot reached
Summary
Stuck On Hold Act
This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.
Cosponsors 3
Members who signed on, in the order they did. Signatures ran from Dec 7, 2023 to Jul 25, 2024, with 1 there on the day it was introduced.
| Seat | Cosponsor | Signed on | |
|---|---|---|---|
| D-TX | Henry Cuellar | Original | Dec 7, 2023 |
| D-CA | Mike Thompson | Jun 11, 2024 | |
| R-FL | Daniel Webster | Jul 25, 2024 |
Actions 13
Everything that happened, newest first.
- Sep 25, 2024Considered under suspension of the rules. (consideration: CR H5776-5777)
- Sep 25, 2024DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.
- Sep 25, 2024Motion to reconsider laid on the table Agreed to without objection.
- Sep 25, 2024Mr. Bost moved to suspend the rules and pass the bill, as amended.
- Sep 25, 2024On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
Subjects
Assigned by the Library of Congress. Policy area: Social Welfare.
Text 3
Each version as it was printed, newest first.
- Sep 25, 2024Referred in Senate
- Sep 25, 2024Engrossed in House
- Dec 7, 2023Introduced in House
Everything here is as published by Congress: the summary is the Congressional Research Service's, the action wording is the clerks', and the subjects are the Library of Congress's. How far it got is read from the actions themselves, taking the most recent one of each kind, so a bill that failed a vote and later passed is shown as having passed. Records come from this bill on Congress.gov and govinfo.gov.