Improving Language Access in Mortgage Servicing Act of 2021
This bill establishes language translation requirements related to residential mortgage applications and servicing.
The Consumer Financial Protection Bureau (CFPB) must create a standard language preference form. Creditors and servicers must provide this form to consumers along with residential mortgage applications and certain notices related to a mortgage loan.
Upon notice of a consumer's language preference, creditors and servicers must provide (1) oral interpretation services; and (2) translated documents, if available.
The CFPB and the Federal Housing Finance Agency must publish translated documents used in association with a residential mortgage.