New York Senate bill in Session 2025-2026.
Status: in_committee. Latest action: February 10, 2026.
Relates to enhanced customer service standards and compliance framework for utility customer assistance operations.
Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.
| Date | Event | Detail |
|---|---|---|
| 2026-02-10 | Introduced | Bill introduced |
| 2026-02-10 | Status | in_committee |
| 2026-02-10 | Latest Action | In Senate Committee |