S 7146

New York Senate bill in Session 2025-2026.

Status: in_committee. Latest action: April 2, 2025.

Relates to customer service access.

Bill ID NY-2025-2026-S-7146

Session 2025-2026

Status in_committee

Committee Consumer Protection

Senate in_committee 2025-04-02

Summary

Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.

Sponsor

Brad Hoylman-Sigal

Official Source Back to Bills

Actions Timeline

Date	Event	Detail
2025-04-02	Introduced	Bill introduced
2025-04-02	Status	in_committee
2025-04-02	Latest Action	In Senate Committee

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