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HB 1031

Florida - Session 2026

House enrolled 2026-03-12
Business / Commerce
Bill Details

Title: Customer Service Callback Queues

Summary

Customer Service Callback Queues; Defines "callback queue""; establishes pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requires calls to be returned in specified manner and timeframe; requires the department to report specified information to the Legislature by a certain date."

Sponsor
Rosenwald
Official Source Back to Bills
Actions Timeline
Date Event Detail
2026-01-13 Introduced Bill introduced
2026-03-12 Status enrolled
2026-03-12 Latest Action House - Ordered engrossed, then enrolled
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