HB 974

Directs the Department of Health and Human Services (DHHS) to conduct a study to examine ways to improve the responsiveness of hospice care facilities to complaints by hospice care patients and their families. Instructs DHHS to (1) analyze complaint data collected from hospice care facilities, hospice care patients, and families of hospice care patients and (2) to engage the listed stakeholders in conducting the study. Requires DHHS to report its findings and recommendations, including recommendations on best care practices, a summary of the most common complaints, and recommendations on legislation, to the specified NCGA committee and division by April 1, 2026.