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A 10236

New York - Session 2025-2026

Assembly in_committee 2026-02-12
Bill Details

Title: Relates to enhanced customer service standards and compliance framework for utility customer assistance operations

Summary

Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.

Sponsor
Catalina Cruz
Official Source Back to Bills
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Actions Timeline
Date Event Detail
2026-02-12 Introduced Bill introduced
2026-02-12 Status in_committee
2026-02-12 Latest Action In Assembly Committee
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